Shipping Terms for DreamsFuel

At dreamsfuel.com, we provide either free or express paid shipping on all orders!

We know you want your DreamsFuel products as soon as possible, so we provide 24hr and 3hr shipping for select pin codes at an additional cost! We also offer COD and gift-wrapping services at a minor additional cost. If you would like extra discreet, expedited delivery, or have any other special requests feel free to contact us and we will strive to accommodate your request.

Once your order has been picked up by our 3rd party delivery partners, you will receive a WhatsApp/email. Your order can be tracked at any time using your order number, WhatsApp us at +91 83840 79206 or reach out to support@DreamsFuel.com for more help.

Shipping Timelines

We aim to dispatch shipments out as soon as possible. In most cases it takes:

  • 24 business hours for order preparation (for prepaid orders)
  • 1-3 business days for order delivery to major metro cities
  • 5-7 business days for non-metro cities 
  • 24 hour delivery option for specific pin codes

This may be differ based on your pin code, and can be impacted by external delays. We work with well-reputed delivery partners, so delivery often happens earlier, depending on your location. Metro cities usually take less time, while remote locations may take longer. We do our best to ensure timely delivery of all orders.

Shipping Policy

  • We take great care in packing your orders to ensure they reach you safely. In the rare event your order arrives in a tampered or damaged state, kindly provide images of the product and packaging within 24 hours of delivery. This helps us promptly address the issue and coordinate with our courier partners for appropriate resolution.
  • Instances of missing items or tampering are extremely rare. However, if you suspect any tampering, kindly take a video before opening your package and contact our support team at support@DreamsFuel.in immediately. If you receive an SMS or email confirming delivery but have not received the parcel, get in touch with our team within 24 hours for assistance.
  • DreamsFuel uses 3rd party courier services and is not liable for delays in shipping. We share the approximate number of days required for delivery. We also extend the best support possible to ensure that the products reach customers as soon as possible. For any time-sensitive orders, please reach out to the support team to find out more.
  • All orders placed before 1PM are dispatched on the same working day (excluding holidays and Sundays). In a case where you want to request a cancellation, please reach out to support@DreamsFuel.in to request for cancellation. Orders cannot be cancelled/altered after they are dispatched from the warehouse. Once an order is packed/shipped, it cannot be cancelled and will be treated as return if there is non- acceptance and return shipping charges will be charged before refunding.